FAQ

Frequently Asked Questions (FAQ) 🐾✨


1. How does the Electric Paw Cleaner work?
It’s incredibly simple! Just fill the cup with a small amount of warm water, insert your dog's muddy paw, and press the power button. The premium, soft silicone bristles will automatically spin 360Β° to gently and thoroughly brush away all mud, dirt, and hidden bacteria in just 15–20 seconds per paw.


2. Will the silicone bristles hurt my pet's paws?
Not at all! Both our Electric and Manual cleaners are made from ultra-soft, food-grade, BPA-free silicone bristles. They are designed to feel like a soothing, relaxing massage. Your fur baby will stay completely calm and comfortable.


3. How do I clean the device after use?
Cleaning is a breeze. Simply twist off the top cap, pull out the internal silicone brush mat, and rinse it under the tap with warm water. Let it dry, and it’s fresh and ready for your next rainy walk!


4. How long does delivery take within the UK?
Because we ship directly from our specialized fulfillment centers to guarantee the best quality, our Free Tracked UK Delivery typically takes 7–12 business days. You will automatically receive a tracking link via email as soon as your order is dispatched! πŸššπŸ‡¬πŸ‡§


5. What is your return policy?
We want you and your pet to be 100% happy! We proudly offer a 30-Day Money-Back Guarantee. If you are not completely satisfied with your purchase, simply reach out to us at trosinovs@yahoo.com and we will guide you through our hassle-free return process.